Samsung Smart TV Has Serious Privacy Issues

News this week is that the Samsung Smart TV Has Serious Privacy Issues and the TVs do not just respond to your spoken commands but they will also pass the information on to unspecified 3rd parties. This has raised some serious concerns.

Samsung Cheaper Smartphones

Samsung’s UK privacy policy states on voice recognition: “To provide you the Voice Recognition feature, some voice commands may be transmitted (along with information about your device, including device identifiers) to a third party service that converts speech to text or to the extent necessary to provide the Voice Recognition features to you.”

Following this statement was  “In addition, Samsung may collect and your device may capture voice commands and associated texts so that we can provide you with Voice Recognition features and evaluate and improve the features.”

They then topped the lot with this: “Please be aware that if your spoken words include personal or other sensitive information, that information will be among the data captured and transmitted to a third party through your use of Voice Recognition.”

This is certainly not good news for customers using this feature and could go a long way to affect Samsung’s Smart TV sales. This is uncomfortable reading for many, not least those that may be sat in front of their Smart TV as they read this! It may become even more uncomfortable when they discover that you don’t turn the voice recognition feature on!

Samsung say: “If you do not enable Voice Recognition, you will not be able to use interactive voice recognition features, although you may be able to control your TV using certain predefined voice commands. While Samsung will not collect your spoken word, Samsung may still collect associated texts and other usage data so that we can evaluate the performance of the feature and improve it.”

All in all this is worrying information. Is new technology causing more problems for people than is necessary? It certainly seems like it. As if people aren’t sceptical enough with all the stories on social media privacy issues. This seems to take it a step further!

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